When looking for an organisation to provide an in-house care worker, you want to be sure you employ the best. Aging family members who require care and attention need to be with somebody who is passionate and understanding. If you leave them in the care of another person, you want to ensure they get the best service possible.
Here are some questions to ask a home care provider before hiring.
What is their background history?
It is important to find out about their background history, you should ask about their organisation, its credentials within the industry and staff members. You’ll need to find out what kind of a reputation they hold within the local community. When inquiring about their background, don’t forget to find out who owns the company. Have they a serious interest in home health care or are they more business orientated. You should also try to find out if they’re involved with other community groups or projects.
How long have they been operating?
Although it may seem naive to assume that just because a company has been operating for a number of years that they’ll provide excellent services. It may not be pertinent to exceptional quality, but it does show that the company is a stable entity, which has been able to exist for a long period. If the business is stable, they must be doing something right. It also means that they’re less likely to disappear and whoever is taking care of your loved one will be there long enough to build a meaningful bond.
What are your employment requirements?
This is one of the most important questions you can ask any care provider, you need to know about their recruitment process and whether they hire highly qualified, experienced staff, or fresh faced, inexperienced individuals. Companies like Consultus Care only recruit applicants who are fully qualified, experienced nurses who must hold the right type of certificates to enable them to act as in-house care providers. They also conduct a number of screening tests to analyse and assess potential employees.
Do they conduct a home visit prior to assignment?
If you’re going to be employing a live-in care worker for a long period, it is essential that you meet them beforehand. It is fine speaking to a company representative about your preferences, but you’ll ultimately be leaving a member of your family in the care of a nurse and not a company official. It is important to speak to the nurse who will be assigned to your case, you’ll be able to get a feel for that individual and see whether you are comfortable with letting them take care of your family member.
There are many things to consider when choosing an in-house care worker. You must ask as many questions as possible and conduct some research on potential providers. Speak to colleagues and friends about live-in care providers, they may be a great source of information on the subject if they’ve experience with similar issues.